UK GDPR & Data Protection Act 2018

How we protect and handle your information

Clear details on the data we collect during workplace consultations, employee movement assessments, and corporate enquiries, stored securely in accordance with UK law.

Last updated: October 2024|PhysAnalytica Ltd (Company No. 16874465)

1. Overview & Data Controller

Workplace Wellbeing And Longevity is a trading name of PhysAnalytica Ltd, registered in England and Wales under company number 16874465. In this Privacy Policy, and "our" refer to PhysAnalytica Ltd as the primary data controller responsible for your personal information.

We operate a partnership network of independent wellbeing and clinical specialists. When an employer or individual contacts us for introductory consultations, movement assessments, or wellbeing events, we process personal data strictly in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Depending on how you interact with our website and clinical consultation services, we may collect and process the following categories of information:

Contact & Business Enquiries

Name, work email address, company name, job role, telephone number, and specific wellbeing service interests submitted via our enquiry forms.

Special Category (Health) Data

Relevant musculoskeletal history, physical symptom notes, and movement metrics collected only during formal onsite clinical assessments.

Please note: We do not operate automated booking calendars or online payment gateways on this site. All consultations and expert arrangements are initiated through direct enquiry forms and managed through manual follow-up.

3. Lawful Basis & Usage

We process your data under the following recognised legal grounds:

  • Legitimate Interests: To respond to enquiries, evaluate corporate workforce requirements, schedule introductory expert sessions, and improve our services.
  • Contractual Necessity: To deliver workplace movement assessments, physiotherapy clinics, and bespoke health workshops agreed with client organisations.
  • Explicit Consent: For processing individual health questionnaires or special category physiological data prior to direct specialist consultations.

4. Sharing & Specialist Partners

As a curated partnership, relevant enquiry details are shared only with vetted specialist practitioners (such as founding partner PhysAnalytica or designated specialists) assigned to deliver your workplace programme.

All our independent specialists are bound by rigorous non-disclosure and professional clinical data handling standards. We do not sell, rent, or trade your personal data to third-party marketing companies under any circumstances.

5. Retention & Security

We implement robust technical and organisational security measures to safeguard your personal records against unauthorised access, alteration, or disclosure.

General business enquiry details are retained for up to 24 months following your last communication, after which they are securely archived or erased. Clinical and physiotherapy consultation notes are maintained in accordance with statutory UK medical records retention guidelines (typically 8 years from the last treatment date).

6. Your Statutory Rights

Under UK data protection law, you possess key rights regarding your data:

Right of AccessRequest a copy of the personal information we hold about you.
Right to RectificationRequest corrections to inaccurate or incomplete information.
Right to ErasureRequest deletion of your data where no overriding legal basis exists.
Right to RestrictionRequest that we pause processing while your data is verified.

You also have the right to lodge a formal complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Contact & Enquiries

If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or want to discuss clinical data handling for your organisation, please get in touch with our team directly:

Data Protection & Compliance Lead

Workplace Wellbeing And Longevity (PhysAnalytica Ltd)

Registered Company Number: 16874465 (England & Wales)